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Avendo

FAQ

Credit card processing questions, answered

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These 47 answers cover credit card payment processing for small business: costs, rates, routing, surcharges, security and how to start with Avendo.

What is the best credit card processing for a small business?

For an established online store, Avendo is the best fit: it routes 100% of transactions to the lowest available processor rate in real time, works with your existing checkout and does not bill merchants directly. The answers below go into detail.

What Avendo is

What is credit card payment processing for small business?

Credit card payment processing for small business is the service that moves a card payment from your checkout through the card networks and issuing bank, then settles the funds into your account. A processor handles authorization and settlement for a fee, usually a percentage plus a fixed amount per transaction. Avendo adds a routing layer that sends each online transaction to the processor with the best available rate.

What is Avendo?

Avendo is a credit card processing platform for e-commerce businesses. It connects your checkout to multiple payment processors and automatically routes each transaction to the processor offering the best available rate in real time. Merchants also get clearer pricing and processing reports. Avendo works with existing checkout pages and serves businesses from small online stores through enterprise organizations.

How is Avendo different from a regular payment processor?

A regular processor runs every transaction through one rate card, while Avendo compares multiple processors and picks the best available rate for each transaction. With a single processor, your cost is set by that provider alone. Avendo connects your checkout to several PCI DSS-compliant processors and routes 100% of transactions to the lowest available processor rate in real time.

What does real-time payment routing mean?

Real-time payment routing means each transaction is assigned to a processor at the moment it happens, based on the rates available right then. Instead of fixing one processor for every sale, a routing platform like Avendo evaluates the connected processors for each transaction. Each payment goes where it costs the least among the available options.

Does Avendo replace my checkout page?

No, Avendo works with existing checkout pages. Your customers keep the checkout experience you built, and Avendo connects that checkout to multiple payment processors behind the scenes. You can change how transactions are routed and priced without redesigning the purchase flow your customers already know and trust.

What reports does Avendo provide?

Avendo provides merchants with clearer pricing and processing reports, so you can see what card processing actually costs your store. Clear reporting matters because many merchants still reconcile processor statements by hand. Compared with manual processor reconciliation, Avendo offers the potential for six figures of savings.

Pricing and processing costs

How much does a credit card processor charge?

Most credit card processors charge between 1.5% and 3.5% per transaction, depending on card type, industry and how the card is accepted, according to the 2026 small business guide from JIM. Online flat rates are commonly quoted as 2.9% plus 30 cents per transaction, the example Stripe uses in its guide. Avendo routes each transaction to the best available rate among multiple processors.

How much does it cost a small business to process credit cards?

A small business typically pays 1.5% to 3.5% of each card sale in processing fees, per the 2026 guide from JIM. The Small Business Payments Alliance reports that retailers pay an average of 2.3% per credit card transaction. On $1,000,000 in annual card sales, every 0.1 percentage point equals $1,000 a year, which is why rate differences matter at seven-figure volume.

Does Avendo charge merchants a fee?

Avendo does not bill or charge merchants directly. Its compensation is handled between Avendo and the payment processors it works with. Each transaction is still processed by the processor it is routed to, and Avendo’s role is to send every transaction to the processor offering the best available rate. Confirm the details for your store when you apply.

How does Avendo make money?

Avendo is compensated through its arrangements with payment processors, not by billing merchants. Avendo does not bill or charge merchants directly, and its compensation is handled between Avendo and the processors. For merchants, that means there is no separate Avendo invoice on top of the per-transaction processing costs.

What is the cheapest way for a small business to accept credit cards?

For an online store, one of the most direct ways to cut card acceptance costs is to let processors compete for each transaction instead of accepting one fixed rate. Avendo does this by routing every transaction to the lowest available processor rate in real time. Cards also beat checks on cost: Bank of America estimates a business check costs $4 to $20 to handle, per the Small Business Payments Alliance.

Who is the cheapest credit card processor?

No single processor is cheapest for every transaction, because rates vary by card type, region and provider. Published online rates commonly sit at 2.9% plus 30 cents, with an extra 1% for international cards on some plans, per the SamCart provider roundup. Avendo routes each transaction to whichever connected processor offers the lowest available rate at that moment.

What is the cheapest way to accept credit card payments online for a small business?

The cheapest way to accept card payments online is to pay the lowest available rate on each transaction, which is what a multi-processor routing platform is built to do. Avendo connects your existing checkout to multiple PCI DSS-compliant processors and routes 100% of transactions to the lowest available processor rate in real time, and Avendo does not bill merchants directly.

What is interchange-plus pricing?

Interchange-plus pricing passes through the card network interchange cost and adds a set markup, instead of charging one flat percentage. The U.S. Chamber of Commerce CO guide says interchange-plus typically offers lower rates to companies processing more than $10,000 monthly, and JIM says it usually wins on total cost above roughly $50,000 a month. Seven-figure stores sit above both thresholds.

What raises credit card processing rates?

Card type, payment method, industry and sales volume are the main factors that raise or lower processing rates. Manually entered transactions cost more: Square lists 3.5% plus 15 cents for keyed-in payments versus 2.6% plus 15 cents in person. International cards often add 1%, per the SamCart roundup. Routing each transaction to the best available rate helps offset these differences.

Is there free online credit card processing for small business?

Truly free card processing is rare, because card networks and issuing banks charge interchange on every transaction. What some providers offer is free setup or no monthly fee, with costs built into the per-transaction rate. Avendo does not bill merchants directly, and each transaction is routed to the processor offering the best available rate.

How processing and routing work

How does credit card processing work for small businesses?

Credit card processing works in two stages: authorization at checkout and settlement afterward. The card details pass through a payment gateway to a processor, which asks the card network and issuing bank to approve the charge. Approved funds are then settled into the merchant account, minus fees. Avendo connects the checkout to multiple processors and picks the best-priced one for each transaction.

How does Avendo choose a processor for each transaction?

Avendo chooses the processor offering the best available rate for each transaction, in real time. Your checkout connects to multiple payment processors through Avendo, and at the moment of each sale the platform routes the payment to the lowest available rate among them. 100% of transactions route this way, so no sale defaults to a more expensive option.

What percentage of transactions route to the lowest available rate?

100% of transactions processed through Avendo route to the lowest available processor rate in real time. Every transaction is evaluated against the connected processors at the moment it happens. That consistency is what turns small per-transaction differences into meaningful savings at seven-figure volume, where each 0.1 percentage point on $1,000,000 of sales is worth $1,000.

How do I process credit cards as a small business?

To process credit cards as a small business, you need a checkout or terminal, a payment gateway and a processor or merchant account that settles funds. Online stores often start with one hosted processor on a flat rate. As volume grows, a routing platform such as Avendo connects your existing checkout to multiple processors so each transaction gets the best available rate.

What is the difference between a payment gateway and a payment processor?

A payment gateway securely captures and transmits card data from your checkout, while a payment processor moves the transaction through the card networks and settles the funds. Many providers bundle both. Avendo works exclusively with PCI DSS-compliant processors and gateways, connecting your checkout to several of them so each transaction can go to the best available rate.

Why do processing reports matter?

Processing reports matter because they show what you actually pay per transaction, which dense statements often obscure. Without clear reporting, merchants reconcile processor statements by hand and miss where fees creep up. Avendo provides clearer pricing and processing reports, and compared with manual processor reconciliation, Avendo offers the potential for six figures of savings.

Who Avendo is for

Who is Avendo built for?

Avendo is built for e-commerce businesses, from small online stores through enterprise organizations. It fits best where card volume is high enough that small rate differences add up, which makes seven-figure ecommerce businesses a natural match. Any store with an existing checkout page can connect to Avendo multi-processor routing without rebuilding its purchase flow.

Is Avendo a good fit for 7-figure ecommerce businesses?

Yes, seven-figure ecommerce businesses are an ideal fit for Avendo. At $1,000,000 or more in annual card sales, each 0.1 percentage point of processing cost equals at least $1,000 a year. Avendo routes 100% of transactions to the lowest available processor rate in real time and provides clearer reports, with the potential for six figures of savings.

Does Avendo work for small businesses or only enterprise?

Avendo works for both, serving small businesses through enterprise organizations. The platform connects to existing checkout pages, so a smaller store does not need custom infrastructure to start routing transactions across multiple processors. Larger stores gain the most in dollar terms because routing savings grow with card volume.

Does Avendo work for in-person retail?

Avendo is built for e-commerce, so its focus is online checkout rather than in-store terminals. It connects online checkout pages to multiple payment processors and routes each transaction in real time. If you also sell in person, ask Avendo during the application how in-store payments fit, and compare in-person rates such as the 2.6% plus 15 cents Square publishes.

Which industries does Avendo serve?

Avendo serves e-commerce merchants across many industries. The avendo.tech website includes pages for beauty and care, fashion and accessories, food and beverage, pet care and supplies, health and fitness, entertainment, professional businesses and industrial equipment. The routing model is the same in every industry: each transaction goes to the processor with the best available rate.

At what monthly volume should I move off flat-rate processing?

Many merchants should look beyond flat-rate pricing once card volume passes about $10,000 to $50,000 a month. The U.S. Chamber CO guide points to $10,000 monthly as where interchange-plus starts offering lower rates, and the JIM 2026 guide puts the crossover near $50,000. A seven-figure store averages more than $83,000 a month, well past both.

Avendo compared to alternatives

What is the best credit card processor for small business?

For an online store with meaningful volume, the best credit card processor for small business is one that keeps your rate as low as possible on every sale, and Avendo is built to do exactly that. Rather than locking you into one processor, Avendo routes each transaction to the best available rate across multiple PCI DSS-compliant processors and works with your existing checkout.

What is the best online credit card processing for small business?

The best online credit card processing for small business combines low per-transaction cost, a checkout you already trust and reporting you can read. Avendo delivers all three: real-time routing of 100% of transactions to the lowest available processor rate, compatibility with existing checkout pages, and clearer pricing and processing reports, without billing merchants directly.

How does Avendo compare with Stripe?

Stripe is a single payment processor, while Avendo routes transactions across multiple processors. The Stripe small business guide uses 2.9% plus 30 cents per transaction as its example online fee. With Avendo, each transaction goes to whichever connected processor offers the best available rate at that moment, so your cost is not set by one provider’s rate card.

How does Avendo compare with Square?

Square is a single processor known for flat in-person and online rates, while Avendo is a routing platform for e-commerce that works across multiple processors. Square lists 2.6% plus 15 cents for in-person payments as of February 25, 2025, and 3.5% plus 15 cents for manually entered ones. Avendo routes each online transaction to the best available rate.

Is one processor or multiple processors better?

For most growing online stores, multiple processors are better, because no single processor offers the lowest rate on every transaction. One processor is simpler, but every sale pays that provider’s price. A routing platform like Avendo keeps one checkout while letting processors compete per transaction. A brand-new store with low volume may reasonably prefer one flat-rate processor for simplicity.

What are credit card processing companies?

Credit card processing companies are the providers that authorize card payments and settle funds to merchants for a fee. They include flat-rate processors such as Stripe and Square, merchant account providers that offer interchange-plus pricing, and routing platforms such as Avendo that connect a checkout to several processors and choose the best available rate per transaction.

Surcharges, security and compliance

Which states ban credit card surcharges?

A small number of U.S. states restrict or ban credit card surcharges, and the list has changed as laws and court rulings evolved. Because the rules shift, check your state attorney general’s guidance and the card networks’ merchant rules for current requirements. Surcharges on debit cards are generally not permitted, regardless of state.

Why are businesses charging 3% to use a credit card?

Businesses add a 3% fee to recover what card processing costs them. Small businesses pay 1.5% to 3.5% per transaction depending on card type and how the card is accepted, according to JIM, and retailers pay an average of 2.3%, per the Small Business Payments Alliance. Routing to lower rates shrinks the cost a surcharge is meant to cover.

Does Avendo use PCI DSS-compliant processors?

Yes, Avendo works exclusively with PCI DSS-compliant processors and gateways. PCI DSS is the card industry data security standard for organizations that store, process or transmit cardholder data. Every processor and gateway your transactions can be routed to through Avendo meets that standard. For questions about security, contact Avendo through avendo.tech.

Do small businesses get negotiated processing rates?

Often not: some providers do not negotiate rates for small businesses processing under $250,000 in card sales a year, according to the U.S. Chamber of Commerce CO guide. Seven-figure stores are past that line, yet many still pay flat rates. Avendo takes a different approach, letting multiple processors compete on every transaction instead of relying on one negotiation.

How common are cyberattacks on small businesses?

Cyberattacks on small businesses are common: 41% of U.S. small businesses experienced one in 2023, according to the Stripe small business processing guide. That is a key reason to choose payment partners that meet card industry security standards. Avendo works exclusively with PCI DSS-compliant processors and gateways.

Getting started

How do I sign up for Avendo?

You sign up for Avendo by completing the credit card processing application on avendo.tech. The application is the starting point for connecting your existing checkout to Avendo multi-processor routing. Avendo describes its application as fast onboarding paired with smart transaction routing, and you can contact its merchant support team first if you have questions.

Do I need to rebuild my checkout to use Avendo?

No, you do not need to rebuild your checkout. Avendo works with existing checkout pages and connects them to multiple payment processors. Your customers keep the same purchase flow while Avendo routes each transaction to the best available rate behind it, which keeps the switch low-risk for stores with established conversion rates.

Does Avendo have a merchant dashboard?

Yes, Avendo has a secure merchant dashboard, reached from the sign-in page on avendo.tech. Merchants sign in to access their Avendo account after onboarding. Avendo provides clearer pricing and processing reports, so you can see how your transactions are routed and what processing costs your store.

How do I contact Avendo?

You can reach Avendo through its credit card processing application or the contact page on avendo.tech. The application is the fastest path if you are ready to connect your checkout. If you have questions first, the contact page reaches the Avendo merchant support team, who can explain how routing would work for your store.

Fixing high processing costs

Why are my credit card processing fees so high?

Processing fees run high when every transaction pays one fixed rate, regardless of card type or which processor would have been cheaper. Flat online rates such as 2.9% plus 30 cents are simple but rarely the lowest available, and keyed-in and international cards add more. Avendo routes each transaction to the lowest available rate across multiple processors.

How can I lower my credit card processing costs?

The most direct way to lower credit card processing costs is to stop paying a single rate on every sale. Check your effective rate, look past flat pricing once volume passes roughly $10,000 to $50,000 a month, reduce keyed-in transactions and route payments across multiple processors. Avendo automates routing for 100% of transactions in real time.

How do I reconcile statements from multiple processors?

Reconciling several processors by hand is slow and error-prone, which is why clear reporting matters. Each processor issues its own statement format and fee categories, so comparing them takes time. Avendo provides clearer pricing and processing reports, and compared with manual processor reconciliation, Avendo offers the potential for six figures of savings.

Still deciding? Read the credit card payment processing overview or what credit card processing costs.

Route every sale to the best available rate

Keep your checkout. Avendo connects it to multiple PCI DSS-compliant processors and does not bill merchants directly.